WHO taps WhatsApp to share accurate COVID-19 info via new chatbot

WhatsApp has turn into a hive of misinformation associated to the novel coronavirus, the COVID-19 illness it causes, and the state of outbreaks around the globe. The World Well being Group is combating this pretend information by launching its personal chatbot known as WHO Well being Alert to unfold accurate, well timed data. The chatbot will present direct data on the most recent case numbers, myths associated to the illness, and extra.

The WHO Well being Alert chatbot works the identical approach as different chatbots. Customers can begin a dialog with it by saying “hello,” which is able to set off the chatbot to ship a message again with choices for added conversations like “Mythbusters,” “Travel advice,” “News & Press,” “Protect yourself,” and “Latest numbers.” Every of those classes is strictly what they sound like.

Customers can reply with the quantity or emoji associated to every of these classes so as to get the associated data, akin to at the moment confirmed case numbers and information associated to the pandemic. The chatbot service is free to use, in fact, and it’s accessible 24/7 inside WhatsApp.

WHO’s chatbot is likewise accessible globally, however to entry it, you’ll have to add the next quantity to your telephone contacts (and ship an introductory ‘Hi’ or ‘Hello’ message to it): +41 79 893 1892. The chatbot service shall be up to date each day, in accordance to the well being group, and is launching with assist for six languages: English, Chinese language, Russian, Arabic, French, and Spanish.

In a press release on the new service, WHO Director-Basic Dr. Tedros Adhanom Ghebreyesus mentioned:

Digital know-how offers us an unprecedented alternative for important well being data to go viral and unfold quicker than the pandemic, serving to us save lives and defend the susceptible. We’re proud to have companions like Fb and WhatsApp, which might be supporting us in reaching billions of individuals with essential well being data.

About the Author

Leave a Reply

Your email address will not be published. Required fields are marked *